Contact

Let's talk avocados.

Importers, distributors, retailers — our export team responds to all serious enquiries within one business day. Tanzania time is UTC+3.

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Tell us what you're looking for and we'll get back to you with specifications, pricing, and availability.

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Thank you for reaching out. Our export team will respond within one business day. Tanzania time is UTC+3 — if you've submitted in the evening European time, expect a reply in the morning.

Find us

We welcome farm visits from serious import partners. Please contact us in advance to arrange access.

Farm address Plot 47, Usa River Road
Arusha, Tanzania
(Near Usa River junction, off B1)
Export enquiries +255 27 250 0000
Response time Within 1 business day (UTC+3)

Office Hours

Monday – Friday 07:30 – 17:00
Saturday 08:00 – 13:00
Sunday Closed

All times are Tanzania Standard Time (UTC+3). Urgent shipment queries responded to within 2 hours during business hours.

Map · Usa River Road, Arusha
Common Questions

Answers before you ask.

What is the minimum order quantity?

We ship from a minimum of one full reefer container (typically 18–20 tonnes for 10 kg cartons). For new partners, we offer a trial shipment of half a container at standard pricing.

What documentation comes with each shipment?

All shipments include phytosanitary certificate (KEPHIS), GlobalG.A.P. Chain of Custody certificate, commercial invoice, packing list, and digital temperature logs. EU customers also receive EUR.1 movement certificate.

Can we arrange a farm visit?

Yes — we welcome import partners for visits during harvest season (February–November). Please request at least 4 weeks in advance. We can arrange airport pickup from Kilimanjaro International (JRO) and accommodation in Arusha.

Do you offer custom packing and labelling?

We offer custom carton printing with buyer branding for orders of 500+ cartons. Retail sticker application is available for an additional fee. Net weight customisation available for EU retail (5 kg, 3 kg formats).

What is the typical transit time to Europe?

Rotterdam: 22–26 days by reefer container from Dar es Salaam. Hamburg: 24–28 days. Barcelona: 20–23 days. Air freight (JRO to AMS) is available for samples and urgent orders — lead time 2 days.

How do I request the sustainability report?

Send us an email or use the form above — select "Sustainability documentation" as your enquiry type. The report is shared as a PDF within 24 hours. We publish updated figures every April after the Rainforest Alliance audit.

Ready to get started?

Scroll back up and send us a message — or call us directly during Tanzania business hours.

Call +255 27 250 0000